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Zenoheld

Subprocessors

Version 1.0 · Effective 7 October 2026

The service providers we work with to provide the Service that can access personal data, what they are used for and where they are located.

This English version is a translation provided for convenience. If it differs from the Turkish version, the Turkish version prevails.

1.Our service providers

The providers below access only the data required for the stated purpose.

ServicePurposeLocation
Google CloudGoogle Cloud EMEA Ltd. / Google LLCApplication servers, database, file storage and backupsAll customer dataBelgium (europe-west1)
Firebase AuthenticationGoogle LLCUser sign-in and authenticationThe user's name, email and sign-in recordsUSA and EU
ResendResend, Inc.Sending verification, notification and digest emailsThe recipient's email and the content of the emailUSA
AnthropicAnthropic, PBCAI features: chat assistant, document and invoice readingOnly the question or document sent when the feature is usedUSA
SentryFunctional Software, Inc.Logging and fixing application errorsTechnical information at the time of the error; user and company IDUSA
OpenStreetMap NominatimOpenStreetMap FoundationAddress search and finding locations from addressesOnly the address text searched; no user identity is sentUnited Kingdom
iyzicoİyzi Ödeme ve Elektronik Para Hizmetleri A.Ş.Collecting the subscription fee by cardBilling information and the payment transaction; card details only at iyzicoTürkiye
StripeStripe Payments Europe Ltd.Subscription payments outside Türkiye (where enabled)Billing information and the payment transaction; card details only at StripeIreland and USA

We notify our Customers at least 30 days before adding a new subprocessor (Data Processing Agreement).

2.Connections you open

The services below are external services you connect with your own account. Data goes to them on your instructions and under your contract with them; they are not our subprocessors:

  • The private integrator you choose for e-Invoice, e-Archive and e-Waybill, and the Revenue Administration (GİB)
  • The banks you connect for account transactions and payments
  • Social security (SGK) notifications
  • Your own SMS provider account for sending SMS
  • Your own Meta (WhatsApp Business) account for WhatsApp messages
  • Your registers and POS devices, e-commerce and marketplace accounts

Close next month end without a reconciliation marathon.

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