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Zenoheld
Role · Production and quality

Maintenance technicianBreakdowns come in from the phone, the work order is in your pocket.

Field work orders on the phone; breakdowns are reported from a QR point without signing in, and maintenance requests become work orders. Preventive maintenance plans and measuring points are in the same app.

Through the day

What does a maintenance technician do on the platform?

Every step is a working feature of the product; click its name to go to the module it describes.

  1. 01Sees the work

    Breakdown and maintenance work orders are assigned to the team and scheduled on the calendar; SLA targets and shift handover are on the same screen.

  2. 02Takes the breakdown call

    Breakdown requests from the field and branches become work orders; employees or visitors report from the QR poster without signing in.

  3. 03Scans the equipment

    Scanning a QR code in the field opens a maintenance notification for that equipment.

  4. 04Does preventive maintenance

    Preventive maintenance plans are defined with their triggers; measuring points and counter readings are tracked.

Frequently asked

For maintenance technicians

Who can report a breakdown?

Employees or visitors report a breakdown without signing in, from the QR poster on locations and equipment.

Is spare parts stock visible?

Yes. Spare parts stock is tracked in the Maintenance app.

Close next month end without a reconciliation marathon.

Try it free for 15 days; no credit card needed. We reply to your questions within one business day.