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Zenoheld
Role · Production and quality

Quality specialistFrom inspection to corrective action, every deviation on record.

Inspection plans and lots, SPC control charts, nonconformities and CAPA, certificates of analysis and recalls in the same app; supplier quality feeds the scorecard.

Through the day

What does a quality specialist do on the platform?

Every step is a working feature of the product; click its name to go to the module it describes.

  1. 01Inspects

    The inspection plan defines the characteristics to measure, tolerances and AQL sampling rules; results are recorded on the inspection lot.

  2. 02Monitors the process

    Inspection results are monitored statistically with control charts and Cp/Cpk.

  3. 03Closes nonconformities

    A nonconformity record is linked to corrective and preventive action; actions are tracked with an owner and a date.

  4. 04Audits suppliers

    The supplier certificate of analysis is compared with the specification automatically; the supplier quality score goes into the scorecard.

Frequently asked

For quality specialists

Are controlled documents kept?

Yes. Controlled documents and SOP training and read records are in the Quality app.

Where does a customer complaint go?

The complaint is recorded and linked to a corrective action; if a recall is needed, affected customers are found from the batch genealogy.

Close next month end without a reconciliation marathon.

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