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Zenoheld
Industry package

Zenoheld EstateReal estate agency and property management software

From listings to rent collection, brokerage and property management on the same data.

For real estate agencies and businesses that let property: listings, listing agreements, request matching, viewings, two-sided service fees and listing feeds; let buildings and units, index-linked rent increases, service charges, online rent collection, tenant applications and management on behalf of owners. Invoices, collections and agent bonuses flow into accounting and payroll.

  • 4 sub-modules
  • 5 modules in the package
  • 24 modules at the same price

Highlights

What can you do with Zenoheld Estate?

01

Listings and listing agreements

For-sale and for-rent listings are kept with owner, agent, price, location and features; the listing agreement carries the term, service fee and withdrawal fee, and in Türkiye the e-Government listing authorisation is on record too.

02

Requests and matching

The property that buyer and tenant prospects are looking for is recorded; matching live listings are ranked by score, and a listing on option is not suggested.

03

Viewings and deals

A viewing document is signed; when a sale or rental completes, a service fee invoice goes to both parties and the agent's share goes to payroll as a bonus.

04

Listing feeds

Listings go to listing sites and your website through feeds; a sold, rented or withdrawn listing drops out of the feed and its ad is marked to be taken down.

05

Rent and collection

Buildings and units, lease contracts, index-linked rent increases, service charges and periodic rent posting; tenants pay by card or through the portal, and the collection clears the rent item.

06

Management on behalf of owners

Rent from managed properties is posted to the owner's escrow and a monthly owner statement is produced; tenant applications go through a pre-check. Coworking, self storage and care homes are in the same app too.

Sub-modules

Zenoheld Estate: 4 sub-modules

This list is generated from the product itself; it grows as new functions are added to a sub-module. Master data and settings are the shared ground of every module and are not counted as sub-modules.

Real Estate Portfolio

  • Branch 360°Brings together a branch's property, lease and expense information in a single 360° view.
  • PropertiesRecords owned and leased real estate with its attributes; insurance policies (DASK/home/business), property tax and rental tax are parts of the same screen.
  • Property UnitsDefines a building's apartment, shop, warehouse and parking units; the rental listings posted for vacant units and their performance are part of the same screen.
  • Owner ManagementRuns management of properties owned by others: the management agreement with the owner and its commission/fee terms, posting tenant rent to the owner's trust account, expenses on the owner's behalf (owner approval above the limit), and the monthly owner statement with the management fee invoice.
  • Investment ManagementRuns the investor ledger of properties held through funds, special purpose vehicles and joint ventures: investor commitments, pro-rata capital calls with payment tracking, the distribution waterfall (return of capital, preferred return, catch-up, profit split) and the investor portal.
  • CoworkingRuns coworking memberships: hot desk, dedicated desk, private office and virtual office plans, memberships with seats and discounts, meeting room usage (booked on the reservation calendar, no double booking) and day passes; the monthly invoice adds usage above included hours and days, and a sales invoice is issued.
  • Senior LivingRuns a care home: residents (room, care level, payer and monthly fee, relatives and emergency contact), with health information visible only to the health permission; care plans and a daily medication panel (given, refused, skipped, overdue times); the monthly invoice is prorated for move-ins and move-outs, and a sales invoice is issued.
  • Insurance & AccessRuns tenant insurance and access credentials: insurance compliance for every active lease (required, minimum coverage, expiry warning), approval of policies uploaded by tenants on the portal and reminders; an access code is issued when the lease takes effect, revoked at end or move-out, and suspended when storage rent is overdue; events are delivered to the access system by signed webhook.
  • Self StorageRuns self storage units: tariffs by size class, climate control and monthly rate; assigning units to tariffs; quick monthly rentals (self-renewing lease contracts); access lock when rent is overdue, unlock on payment, and an access log.

Rent & Collections

  • Service Charges & Common CostsCalculates and tracks dues and common service charges for properties.
  • Property Lease ContractsManages the real estate contracts we lease out and those we lease in (stores) with their terms, durations and Turkish Code of Obligations (TBK) Art. 344 increase rules; shows the IFRS 16 valuation for contracts where we are the lessee.
  • Periodic Posting RunPosts rent and expense accruals in bulk by period.
  • Rent Index ValuesKeeps the 12-month average change rates of CPI and domestic PPI for rent increases.
  • Online Rent CollectionManages tenants paying rent by card: the company's virtual POS, payment links and portal payments; once paid, the collection is posted and the rent items are cleared.
  • Rental ApplicationsEvaluates rental applications from listings: the public application form and documents, automatic pre-screening (ID number, income-to-rent ratio, enforcement records, overdue rent, missing documents), approve/reject, and converting an approved application into a draft lease.
  • Rent PricingSuggests rents for lettable units: on a base of the median comparable rent per m² × area it adds the effect of the property's occupancy, days vacant and demand on the listing (coefficients in company settings); the suggestion is written in bulk to a vacant unit's listing and rent, with an audit trail and undo.
  • Property Portal AccountsManages portal sign-ins of tenants, owners and investors: invitation links, closing access and sessions; the portal shows leases, account statements and maintenance requests.

Brokerage

  • ListingsFor-sale and for-rent properties brokered by the office: owner (Business Partner), responsible agent, price, location, features and title deed. A listing on option is not suggested to new customers; it is withdrawn if the owner changes their mind.
  • Listing AgreementsWritten agreements by which the owner authorises the office to market the listing: exclusive or open, term, list price, service fee and withdrawal fee; in Türkiye, the e-Devlet listing authorisation (EİDS). The printed copy is signed in two copies.
  • Buyer RequestsThe property buyer and tenant prospects are looking for: buy or rent, type, province and districts, budget, rooms and m², mortgage or furnished requirement. Matching listed properties are listed with a score; on the listing side, matching requests appear by the same rule.
  • ViewingsProperty viewing documents: one document per viewer, a separate signature and fee rate for each listing shown. Planned from the request's matches; feedback is written after it takes place. No fee is charged for the viewing itself.
  • DealsSales and rentals made through the office: parties, price, both parties' service fees and agent shares. On completion the listing closes, the listing agreement and request are concluded, service fee invoices are issued to both parties, and agent shares are transferred to payroll as bonuses.
  • Property AdsListings' ads on listing sites and your website: channel, ad number and address. When a listing is sold, rented or withdrawn, the ad is marked to be taken down; in Türkiye no ad is opened on a listing site without a listing agreement and the e-Devlet listing authorisation.
  • Ad FeedsSecret links from which listing sites and your website pull live ads. Created per channel and given to the site; a closed listing drops out of the feed automatically.

Real Estate Analytics

  • Property ReportsProduces the real estate portfolio as the selected report: profit/loss by property, rent roll, portfolio analysis (WALT/WALE), receivables/accruals, real estate income return (GMSİ) and IAS 40 disclosure.
  • RE-FX Adjustments/AnalyticsApplies and analyzes rent increase and indexation arrangements.

Frequently asked

About Zenoheld Estate

Can a real estate agency that also manages rentals use it?

Yes. Brokerage and rental management on behalf of owners are in the same app; rent is posted to the owner's escrow and an owner statement is produced every month.

Can we also track the properties we use or lease ourselves?

Yes. Owned and leased properties are in the same register; on contracts where you are the tenant, the IFRS 16 valuation is shown.

Close next month end without a reconciliation marathon.

Try it free for 15 days; no credit card needed. We reply to your questions within one business day.